This report presents the findings of the fourth annual volunteer survey. This survey looked at the volunteers who returned from service in 2016. The volunteer survey is part of the weltwärts quality system introduced in 2013. 1,552 volunteers participated in the survey (which was again conducted by Umfragezentrum Bonn), putting the response rate at 47%.
Looking at the findings of this fourth volunteer survey, it was concluded that they corroborate the previous years’ findings for the most part. Once again, the volunteers’ overall assessment of the service is good.