This report presents the findings of the pilot annual volunteer survey. This survey looked at the volunteers in service in 2013. 1,929 volunteers participated in the survey (conducted by Umfragezentrum Bonn), putting the response rate at 63%.
The volunteer survey reflects volunteers’ opinions and views regarding their period of service a few weeks or months after their return. The weltwärts quality work group and the quality associations, with their member organisations and their partner organisations, then consider and process the findings. The data collected in the annual volunteer survey serves as an indicator of quality and quality issues.